Returns & Exchanges
Due to the unique and curated nature of our luxury vintage collection, all sales are final; however, we strive for complete transparency by providing detailed measurements and condition reports for every piece. If you believe an item was significantly misrepresented, please contact our concierge team within 48 hours of delivery to discuss a potential resolution.
Initiate Request
Email our support team with your order number and clear photographs of the item in question to begin the review process.
Wait for Authorization
Our authentication and quality control experts will review your request and issue a Return Merchandise Authorization (RMA) if the claim is valid.
Secure Packaging
Carefully pack the item in its original designer packaging, ensuring all security tags remain attached and intact to be eligible for processing.
Shipping and Inspection
Send the package via a tracked and insured courier service; once received, we will inspect the garment's condition before finalizing your store credit or refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing